RBF Forwarding

Following consultation with Client 4, RBF assumed full responsibility for managing the whole process

Health and Beauty

Contact details

RBF Cargocare Ltd, Unit 8 Summit Business Park, Langer Road, Felixstowe IP11 2JB

+44 (0)1394 671775
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Working with RBF I have saved time and money, found solutions to problems, increased revenues through improved communication and service… they are vital to our success

Furniture Client 1

A thoroughly professional and efficient service – the team helps us to maintain our levels of service

Food Client 1

Excellent communication at every step of the way – the service is a different class

Food Client 2

We rely on right-first-time, fast and affordable service - in every aspect RBF exceeds our expectations

Health & Beauty Client 4

Our Client 1 Case Study Client 2 Case Study Client 3 Case Study Client 4 Case Study

Case Study - Health and Beauty

Client 4 is a leading distributor of cosmetic, hair and skincare products manufactured in and imported from the EU, China and Turkey.

The Issue

Grant Warden (Director) understood the need for a reliable partner to manage Client 4’s supply chain so that he could concentrate on marketing and growing the business.

Selecting the right partner was absolutely paramount to Client 4’s continued growth and success – especially given the complexity of the business and the need to maintain highest levels of service for Client 4’s customers.

RBF – The Solution

Following consultation with Client 4, RBF assumed full responsibility for managing the whole process.

Immediate improvements were made in communication with Chinese factories and suppliers at a local level – thus ensuring greater visibility of production and supply.

Lower freight rates were negotiated with extended validity dates thus reducing cost and making planning easier for Grant and his customers.

RBF manages all customs clearance, handling and picking required when freight arrives in the UK – this ensures that all deliveries from Client 4 are on the correct pallets and are the correct size and height for receipt at customer’s distribution centres and comply with the exacting standards demanded by UK retailers and supermarkets.

The Value

Working as a partner with Client 4, our progressive approach to supply chain management has seen specific services and innovations emerge and develop.

Cross Trade Management services enables Grant far greater control in the sale and shipment of products from source to other countries other than the UK – including Australia, USA etc.

To ensure visibility, compliance and best value in cross-shipments, RBF provides the following services:

The Future – Commercial Advantages

We are very keen to continue to support Client 4 as they expand their UK and International markets. Having quickly developed a fantastic working relationship with Grant and the team at Client 4 we are now determined to maintain our high standards of service while continuing to offer service innovation.

“I’d just like to pass on my thanks to the RBF team for all the help you’ve given us in the past 15 months.

Our business is dependent on its international trade so we rely on having a logistics company capable of giving right-first-time, fast and affordable service: in every aspect you’ve exceeded our expectations and are an integral part of Mellor & Russell’s future… please keep it up!”

Grant Warden, Managing Director – Client 4